"I want to express my sincerest appreciation and gratitude to Melissa Leonard on the outstanding job she did in conducting etiquette training for our sales and marketing staffs. We are engaged in the highly competitive investment sales business where appearances, manners, and comportment are integral to building and maintaining relationships with retail brokers. Melissa's training was highly effective in raising the social confidence level of our most experienced people. In addition, her program was ideal for basic social and dining training for our youngest internal sales people. We will continue to invest in our people and will definitely engage Melissa again in the future."

— Robert T. Cassato, President & CEO,
Manulife Wood Logan.